Trail - Support

Welcome to Trail support. We're here to help!

Contact Us For any questions, issues, or feedback, email us at: [email protected]

We respond within 24 hours.

Common Questions

How do I cancel my subscription? Go to Settings on your iPhone, tap your name, tap Subscriptions, find Trail and tap Cancel Subscription.

How do I delete my account? Open Trail, go to Profile, tap Settings, scroll down and tap Delete Account.

The app is not working, what should I do? Try closing and reopening the app. If the problem continues email us at [email protected]

How do I restore my purchase? Open the app, go to the upgrade screen, and tap Restore Purchases at the bottom.

How do I report a user? Open a conversation with the user, tap Report in the top right corner, select a reason and submit.